Toolbox Genomics - Food & Lifestyle for Your DNA

Careers

Operations Manager

SAN FRANCISCO

FULL TIME EMPLOYEE OR CONTRACTOR

Toolbox Genomics is setting new standards in DNA testing, analysis and reporting in the precision medicine health and wellness market. As an early member of our team, you’ll have a key role developing and implementing our portfolio of genomics products that are founded in scientific research and focused on helping consumers, wellness professionals, physicians and enterprises take action toward improving people's individual health.

WHO WE ARE

Founded in January 2016, Toolbox Genomics is a digital platform that takes an individual's genetic test results and offers a virtual toolbox of easy-to-understand lifestyle choices to live the healthiest possible life. The pipeline is rich, and we're focused on delivering recently signed agreements, planning for accelerated growth in revenue and hiring the right people to help us achieve our enormous potential.

WHAT YOU'LL DO

  • Work within an inspiring team alongside our founders, executive suite, engineers, and researchers all inspired to develop great products geared toward health and wellness.
  • Provide a broad range of operational support for our team across a variety of systems. Maintain and improve our daily operations. We need someone who will constantly review and iteratively improve all operational processes.
  • Manage existing IT applications and infrastructure while also evaluating and implementing new solutions as needed. This includes providing prioritization and feedback to off-shore software development teams.
  • Work closely with Product Manager to develop, run, and communicate the roadmap for implementation of our current and future products to the interdisciplinary team ensuring timelines are met and updated appropriately.
  • Document and respond to all customer service issues in a timely manner.
  • Ensure product inventory and logistics processes are smooth and seamless.
  • Develop plans to scale product inventory as demand grows.

YOU ARE:

  • Impact-driven. You care about your impact upon the world. That means more building and less talking as you work toward something that has a chance to improve people's lives.
  • Quality-obsessed. You know the importance of a good user-experience and have suffered through poor user experiences, especially those found in the health and wellness spaces.
  • Inquisitive and Nimble. You're curious. You're always learning. You're comfortable talking with a healthcare provider as you are with a designer or engineer.
  • Flexible. You can alternate between 10,000 foot and 10 foot views easily, and at the right time. You know the importance of following a vision but can also get your hands dirty when necessary.
  • Imaginative. Thinking outside the box comes naturally to you. You're constantly thinking about what other opportunities are out there.
  • Thrive in Chaos. You appreciate the rollercoaster ride of rapid ups, downs, twists and turns inherent in a start-up.
  • A Leader. You inspire the best out of people. You know how to jump in to get the work done and leave your ego at the door. Teams want to be at your side to help build something great.

YOUR EXPERIENCE:

  • 5+ years operational management.
  • Have an excellent track record of establishing relationships, influencing and negotiating competing priorities among business partners.
  • Ability to deliver concise and simple written and verbal communications to cross functional stakeholders.
  • Working knowledge of Microsoft Office, GSuite; IT experience and working knowledge of Smartsheets a plus.
  • BA/BS required. Healthcare experience preferred.
  • Startup experience helpful.

WHY JOIN TOOLBOX GENOMICS?

We don't want to just create another DNA testing product - we want to create a better way to provide DNA based information to consumers, practitioners, physicians and enterprises. You would be a major part of redefining the genetics space and you would work with a team of people who want to use their talents for the good of humanity.

COMPENSATION

Competitive Salary and Health Benefits

Contact

Submit your resume and cover letter to:
Elvina Hewitt
Elvina@toolboxgenomics.com